Support & FAQ
Welcome to Our Support & FAQ Page
Need help? You’re in the right place! Here, you’ll find answers to common questions and helpful resources to make your experience smooth and hassle-free.
If you can’t find what you’re looking for, our support team is ready to assist you. Feel free to reach out, and we’ll be happy to help!
How can we help you?
A: We have our company based in Harrow, but we are mostly out in the field. Either Norfolk England or in the Highlands of Scotland.
A: You can find up-to-date rates and availability on our website or by contacting us directly. We recommend booking early, especially during peak seasons. Our team is happy to assist and provide guidance to ensure the best experience.
A: Yes, while we do not provide lodging directly, we can recommend nearby hotels, lodges, pubs or other suitable options and assist in securing the best pricing available. If you need help finding the right accommodation for your trip, our team is happy to assist.
A: To ensure a smooth and enjoyable experience, review your trip details, complete any required paperwork or permits with our assistance, and familiarize yourself with local hunting regulations and etiquette. Proper equipment is essential—pack suitable firearms, appropriate ammunition, binoculars, range finders as well as weather-appropriate clothing, and necessary safety gear. Additionally, some hunting trips require a good level of physical fitness, so preparing with regular exercise and stamina-building activities can be beneficial. If you need guidance on gear, fitness requirements, or logistics, our team is happy to assist.
A: Respect for wildlife, landowners, and fellow hunters is essential. Always follow local laws, obtain necessary permissions, and prioritize safety. Ethical hunting practices, such as humane kills and responsible firearm use, are key. Additionally, observing local traditions, showing courtesy to other guests, and treating staff with respect contribute to a positive experience. For specific guidelines, please consult local regulations or contact us for more information.
A: Group sizes vary depending on the trip and location. To ensure both safety and an optimal experience, we maintain appropriate group limits. Please check the specific trip details or contact us for more information.
A: We love when families can share the experience! Some trips welcome family members, while others have participant-only guidelines. Check the trip details or reach out to us—we’re happy to help find the best option for you and your loved ones!
A: We want you to have the best experience possible. Recommended gear varies by trip. However, proper equipment is essential—pack suitable firearms, appropriate ammunition, binoculars, range finders as well as weather-appropriate clothing, and necessary safety . Check the trip details for specific requirements, or contact us—we’re happy to help you prepare.
A: We recommend booking as early as possible to secure your spot! Some trips fill up quickly, especially during peak seasons. Check availability on your desired dates, and feel free to reach out—we’re happy to help you plan ahead!
A: Yes, we provide guidance on all necessary documentation and permits to ensure a smooth process. Our team is happy to assist you in meeting all requirements—please contact us for support.
A: Yes, we can guide you in choosing the right ammunition based on your firearm, target species, and local regulations. Ensuring you have the appropriate caliber, shot type, and load is essential for safety and effectiveness. If you need assistance, our team is happy to help you make the best selection.
A: Tipping gamekeepers and stalkers is a customary practice in the UK as a gesture of appreciation for their expertise and hard work. While not mandatory, it is generally expected, with typical amounts varying based on the level of service and the estate. If you need guidance on appropriate tipping etiquette, our team is happy to assist.